Our Privacy Policy aims to inform users about our company’s privacy practices. We take great care in collecting, using, and sharing information, and this policy outlines the details of our data collection, usage, and retention. By using our services, you agree to abide by our Privacy Policy, which is designed to establish trust between you and us.
Data Collection
When you log into our app, we collect the following information:
Name
Email Address
Postal Code (for optimal app functionality)
Additionally, when using our services, we gather data related to service usage, mobile devices, location, and third-party/partner information. Each type of data collection serves a specific purpose, which we describe below.
1.1. Data as Per Service Usage
We collect “log data” to assess the user experience and improve our services. This includes:
User’s IP Address
Browser type
Operating system
Pages or features accessed
Time spent on pages or features
Search keywords
Links to our services
We use this information to update and personalize our services, as well as to conduct research with external analysts. This allows us to offer an enhanced user experience.
1.2. Data as Per Mobile Device
When using our services on a mobile device, we collect information such as:
Device identifier
Number of devices
Type of connection used
User settings
Device storage
Android ID
Mobile Advertising Identifier
Android Advertising IDs
HDID
Operating system
Data about the use of our services
1.3. Location Data
We may save your location data through third-party service providers to offer customized services.
1.4. Third-Party and Partners Information
To enhance our services, we may combine your subscription information with data obtained from our partners or other parties. We ensure compliance with the Google API Services User Data Policy when handling data obtained through Google APIs.
Data Usage
We may record the content of your emails, phone calls, and conversations to address your complaints, provide updates, and assist you better.
2.1. How We Use Your Data
We utilize your information in the following ways:
Identification, customization, troubleshooting, and support of our services
Improving service availability
Ensuring security measures
Complying with legal obligations
Providing marketing services
Maintaining contact with you
We respect the privacy of our clients and only use their information when there is a valid reason to do so.
3. Non-Personal Data Collection and Sharing
We collect non-personal data to understand user behavior and tailor our services accordingly. This data is not used to identify individuals. We reserve the right to collect, manage, transmit, or disclose non-personal data for any purpose. Your personal and non-personal information is stored separately, and appropriate security measures are implemented.
4. Data Sharing
We only disclose necessary information, as described below:
4.1. Data Shared With Service Providers
We collaborate with external service providers who may access your personal information to deliver essential services on our behalf.
4.2. Data Shared With Advertisement Providers
To provide advertising services, we exchange service information with direct or third-party ad vendors.
4.3. Data Shared With SDK Providers
We may share your information with SDK providers to achieve specific goals.
4.4. Data Disclosed in Connection With Business Transactions
In the event of a business transaction such as a merger, acquisition, or sale of assets, or in the event of bankruptcy, some or all of our assets, including your information, may be disclosed or transferred to a third party.
5. Information Required by Law
We may disclose your information if legally required to do so, to protect our rights, or to comply with a court order, judicial proceeding, or legal process.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate security measures to safeguard your personal information. However, please note that no data transmission or storage method can guarantee complete security. We continuously strive to protect your information but cannot guarantee its absolute security.
8. Third-Party Links
Our services may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
9. Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website or app. Your continued use of our services after such modifications will signify your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or suggestions regarding our Privacy Policy or our data practices, please contact us at cloudhive2023@gmail.com. We value your feedback and are committed to addressing any issues promptly and responsibly.
By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.